Refund & Cancellation Policy
Effective July 13, 2026
Cancellation and refund eligibility depends on booking status, payment state, partner allocation and whether collection or processing has begun.
Before collection
Contact ShriCare as early as possible. Eligible prepaid bookings cancelled before a collector is assigned or dispatched are generally refunded to the original payment method.
After dispatch or collection
A cancellation fee may apply after dispatch. Once a sample is collected or processing begins, cancellation and refund may not be available except for a verified service failure.
Failed or unavailable service
If the assigned partner cannot provide the confirmed service, ShriCare will offer rescheduling, an appropriate alternative or a refund for the affected service.
Refund timing
Approved refunds are initiated promptly, but the receiving bank or payment provider may require additional business days.
How to request
Share the booking ID and registered contact details with ShriCare support. Do not send sensitive report or payment credentials.
Questions or need reports help? Contact ShriCare at support@shricare.in or visit Contact.